Supporting and Troubleshooting Windows 11
This is a 4-day ILT course that is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Ā Target Audience
The primary audience for this course is Desktop Support Technicians (DSTs). These technicians provide Tier 2 support to users with domain-joined computers running the Windows 11 OS, typically in medium to large enterprise organizations.
The secondary audience for this course is IT professionals who administer and support Windows 11 desktops, devices, users, and associated network and security resources.
Ā Course Objectives
nd of this course students will be able to;
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 11.
- Troubleshoot startup issues and operating system services on a Windows 11 PC.
- Perform system recovery.
- Resolve issues related to hardware devices and device drivers.
- Administer Windows 11 devices.
- Troubleshoot issues related to network connectivity.
- Configure Windows 11 devices by using Group Policy.
- Configure and troubleshoot user settings.
Who Should Attend
Schedule Dates
Course Content
- Guiding users through the installation process and troubleshooting upgrade issues.
FAQs
Windows 11 requires a compatible 64-bit processor, 4GB of RAM, 64GB of storage, DirectX 12 compatible graphics, and a TPM version 2.0.
Flexible Training Options to Meet Your Needs
We know the importance of flexibility in the success of learning and professional development. This is the reason CounselTrain provides a variety of delivery options for all IT training offered in the UAE to ensure access and convenience for each learner.
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