PECB Certified Lead Crisis Manager
Course Overview
The PECB Lead Crisis Manager training course helps participants develop their competence to support an organization in planning, establishing, maintaining, reviewing, and continually improving its strategic crisis management capability based on the guidelines of ISO 22361 and other best practices. It also provides information regarding the fundamental concepts and principles of crisis management and the effective establishment and implementation of a crisis management framework.
In addition to the explanation of the theoretical concepts related to crisis management, the training course provides practical examples and scenario-based quizzes that will help you reinforce your knowledge and prepare you for real-life scenarios concerning crisis management.
Upon the completion of the training course, participants can sit for the exam and apply to obtain the “PECB Certified Lead Crisis Manager” credential once they pass the exam. The credential demonstrates that the participant possesses the theoretical and practical knowledge and skills to support and lead an organization in designing and developing its crisis management capability based on ISO 22361 guidelines and best practices in this field.
Learning Objectives
By the end of this training course, participants will be able to:
- Explain the fundamental concepts of and principles for crisis management based on ISO 22361
- Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence
- Anticipate, assess, prevent, and prepare for crises
- Respond to, recover, and learn from crises to improve an organization’s crisis management capability
Educational Approach
This training course is learner-centered and contains:
- Theoretical and practical examples and best practices related to crisis management
- Quizzes with stand-alone questions (at the end of each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam
- Interaction between the trainers and participants using questions and discussions
Prerequisites
Participants who want to attend this training course should have a fundamental understanding of crisis management concepts, framework, and process.
Target Audience
Schedule Dates
Course Content
- Introduction to ISO 22361 and crisis management
- Crisis management framework
- Crisis prevention and preparedness
- Crisis response and recovery
- Certification exam
FAQs
The course equips professionals with the skills to establish, implement, and manage a crisis management framework, enabling organisations to effectively respond to disruptive incidents and ensure resilience.
While business continuity and risk management focus on proactive planning, the Lead Crisis Manager course emphasises managing unexpected, high-impact events, decision-making under pressure, communication strategies, and stakeholder management during crises.
Participants will develop advanced competencies in crisis identification, scenario analysis, stakeholder communication, leadership under stress, media handling, and establishing effective crisis command structures.
The certification exam is a competency-based assessment that evaluates practical knowledge, strategic thinking, and the ability to apply crisis management principles to real-world scenarios.
By equipping leaders with the knowledge to implement structured crisis management frameworks, organisations become better prepared to safeguard operations, reputation, stakeholders, and compliance obligations.
Yes, the course is highly relevant for government officials, emergency response coordinators, and public administrators responsible for national or community crisis response.
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