PECB Certified Lead Crisis Manager

The PECB Lead Crisis Manager training course helps participants develop their competence to support an organization in planning, establishing, maintaining, reviewing, and continually improving its strategic crisis management capability based on the guidelines of ISO 22361 and other best practices. It also provides information regarding the fundamental concepts and principles of crisis management and the effective establishment and implementation of a crisis management framework.

In addition to the explanation of the theoretical concepts related to crisis management, the training course provides practical examples and scenario-based quizzes that will help you reinforce your knowledge and prepare you for real-life scenarios concerning crisis management.

Upon the completion of the training course, participants can sit for the exam and apply to obtain the “PECB Certified Lead Crisis Manager” credential once they pass the exam. The credential demonstrates that the participant possesses the theoretical and practical knowledge and skills to support and lead an organization in designing and developing its crisis management capability based on ISO 22361 guidelines and best practices in this field.

Learning Objectives

By the end of this training course, participants will be able to:

• Explain the fundamental concepts of and principles for crisis management based on ISO 22361
• Establish, maintain, and continually improve a crisis management framework that includes leadership, structure, culture, and competence
• Anticipate, assess, prevent, and prepare for crises
• Respond to, recover, and learn from crises to improve an organization’s crisis management capability

Educational Approach

This training course is learner-centered and contains:

• Theoretical and practical examples and best practices related to crisis management
• Quizzes with stand-alone questions (at the end of each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam
• Interaction between the trainers and participants using questions and discussions

Prerequisites

Participants who want to attend this training course should have a fundamental understanding of crisis management concepts, framework, and process.