Negotiation Skills
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
Negotiating is a fundamental fact of life at any level. This two-day workshop will help you give participants confidence when negotiating with both internal and external clients. This interactive workshop also includes techniques to promote effective communication and to turn face-to-face confrontation into side-by-side problem-solving.
Course Objectives
Participants will be provided with:
- The benefits of good negotiation skills.
- The importance of preparing for the negotiation process, regardless of the circumstances.
- Various negotiation styles and their advantages and disadvantages.
- Strategies for dealing with tough or unfair tactics.
- How to develop alternatives and recognize options.
- Basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.
Who Should Attend
Schedule Dates
Course Content
- To begin, participants will explore the different types of negotiation (including positional bargaining) and the phases of negotiation.
FAQs
In this course, you’ll learn essential negotiation strategies and tactics, including effective communication techniques, how to identify and leverage interests, handling objections, and reaching win-win outcomes.
Flexible Training Options to Meet Your Needs
We know the importance of flexibility in the success of learning and professional development. This is the reason CounselTrain provides a variety of delivery options for all IT training offered in the UAE to ensure access and convenience for each learner.
Online Instructor-Led Training
Learn from the comfort of your workplace or at home through live virtual sessions led by expert trainers.